2023 Author: Eric Donovan | [email protected]. Last modified: 2023-05-21 15:44
Vacationers should always have the condition of their rental car recorded in writing. In this way you protect yourself against any unjustified claims on the part of the landlord.
Holidaymakers should always have the proper return of a rental car confirmed in writing. Katrin Müllenbach-Schlimme from the ADAC in Munich said the receipt issued by the landlord should include the date and time and the condition in which the car was returned. «That is safest for the tenant. Then you have something in hand. " Without such evidence, however, tourists would find it difficult to defend themselves against allegations that they had caused any damage to the vehicle.
Debited is debited
"Rental car business is credit card business," said Müllenbach-Schlimme. Once the money has been withdrawn, consumers would have a hard time getting it back. You would then have to provide proof yourself that the rental car was delivered without damage - which is usually not possible.
For the same reason, when taking over a rental car, it is important to have any previous damage recorded in writing, advises the ADAC expert. This rules out the possibility of being held responsible for scratches or dents on the vehicle that are already there. At acceptance stations without staff, where only the car key has to be thrown in, tenants should inquire how they should behave when they pick up the vehicle. In these cases, it may be sufficient as proof to note the mileage, the return date and time as well as the damage-free condition of the vehicle on a slip of paper. (dpa)